There have been significant changes and challenges in recent times. Covid-19 is influencing lives all over the world. The safety and personal health of each and every person are, even more than before, at the forefront of our minds. Also, the thinking and conduct of our tourism companies is of paramount importance. We are building on the regulations of the Austrian Federal Government, which provide for a series of measures to protect all guests and employees. 


Staying safe together
Please respect our Covid-19 Code of Conduct, which is continuously updated to reflect the current situation as well as any possible changes in legal or regulatory requirements.


Entry tests (vaccinated, testet or recovered)

  • Compulsory registration for guests (simply online or via form)
  • If further services or catering are made use of in the hotel, a proof of the current corona status (tested, recovered or vaccinated) is needed
  • Every accommodation establishment must create a prevention concept and appoint a COVID 19 officer
  • The same rules apply to hotel restaurant services as to restaurant services in general

Gastronomy, restaurants and huts

  • Entry tests (vaccinated, testet or recovered)
  • Compulsory registration for guests (simply online or via form)
  • Every catering establishment must draw up a prevention concept and appoint a COVID 19 officer
  • Special regulation for night catering establishments: Access only for vaccinated persons (for definition and deadlines see below) or persons who can show a negative PCR test (max. 72 hours old)

Mountain lifts - gondolas

The lift companies have implemented a comprehensive range of measures to ensure your safety. Use of a mouth-nose-proctector in the appropriately marked areas, organised queuing areas, hygiene and disinfection measures, employee screenings and much more.

  • All details can be found in the section Safely Together in the ALPIN CARD Ticket Network.
    Important: These regulations apply to all users of the mountain lifts, regardless of whether they are in possession of the JOKER CARD, a bike ticket or the ALPIN CARD!

Leisure facilities

  • Entry tests (vaccinated, testet or recovered)
  • No entry tests for museums: If you want to visit the local museum, only a mouth-nose-protection-mask is needed. 

Public transport (bus & train)

A mouth-nose-protection mask must be worn at all times on buses and trains. This also applies to bus stops if the minimum distance cannot be maintained.


In Austria, wearing a mouth-nose-protection mask is also compulsory in the following public areas:

  • Food retail (supermarkets, bakeries, etc.)

  • Bank and post office branches

  • Petrol stations
  • Public transport, taxis, gondola lifts and coaches
  • Pharmacies, Doctors' surgeries & Hospitals (partly FFP2 masks necessary)
  • At all places with entry tests (tested, vaccinated or recovered) wearing a mouth-nose-protection is not necessary



Covid-19 tests for guests


In cooperation with the doctors and pharmacies in Saalbach Hinterglemm, a testing strategy for guests has been developed. Seven days a week, guests can undergo a Sars-Cov-2 test quickly, easily and at a reasonable price. The result of a rapid test is available within 15 minutes; for PCR tests, a waiting time of up to 24 hours including digital reporting is to be expected. As a free alternative, self-tests with a digital solution using a QR code are available from your host. These are valid for 24 hours for on-site access, but not for border crossing. Free antigen tests are also available in the test lanes of the province of Salzburg in Saalfelden and Zell am See. These are valid for 48 hours and are also recognized when crossing the border.

  • Dr. Karl Schnell & Dr. Hermann Schnell in Saalbach +4365416287
    Antigen and PCR tests are available at any time during surgery times by appointment.
  • DDr. Reinhard Lanzinger in Hinterglemm +4365417878
    Antigen and PCR tests are available at any time during surgery times without prior appointment and during special surgery times by prior appointment by telephone.
  • Pharmacy Saalbach +4365416282
    Antigen and PCR tests are possible at any time during opening hours and without prior appointment.
  • Pharmacy Hinterglemm (only Antigen tests possible) +436641919219
  • Test lanes of the province of Salzburg - registration and appointment booking at

Please find information about opening/surgery times unter the websites linked above.


Test costs

  • Antigen tests for self-use (digital with QR code, validity 24 hours) are provided free of charge at the place. However, according to current knowledge, these do not apply to border crossings. You can obtain the self-test kit free of charge from your host. Verification is done via QR code and registration on the Red Cross website
  • For persons with social insurance in Austria, antigen tests at the pharmacy and doctor's surgeries are free of charge with the e-card.
  • For people who are not insured in Austria, antigen tests are available at pharmacies and doctors' surgeries for 25 €.
  • All persons, regardless of the country in which they are socially insured, can be tested free of charge at the test lanes of the province of Salzburg in Saalfelden and Zell am See, for this you have to register at (selection of the test lane and appointment booking is done online)
  • The costs for PCR tests (only possible in doctors' surgeries), which are usually rarely needed, amount to 35 € (pharmacy Saalbach).



Entry tests & definition of "recovered" or "vaccinated"

Until a uniform EU-wide solution is put in place, different digital and analogue proofs of personal corona status (tested, recovered, vaccinated) will be used. 


Test validity

  • Self-test with digital solution and QR Code: 24 hours. You can obtain the self-test kit free of charge from your host. Verification is done via QR code and registration on the Red Cross website
  • Antigen test (done at a official testing facility like pharmacies, doctors or test lanes): 48 hours
  • PCR test: 72 hours
  • If offered, self-tests on site are also permitted, these are only valid for the duration of the stay at the particular restaurant or facility.

Testing exemptions for people who have recovered and been vaccinated:

  • Recovered persons who were infected with Sars-Cov-2 are exempt from compulsory testing for 6 months after recovery. Proof by a segregation order from an authority, antibody test, etc.
  • From 15 August 2021, only full immunisation (one or two doses, depending on the vaccine) will be considered as proof of epidemiological safety.


  • Children up to the age of 12 do not need their own test result, a certificate (negative test or proof of vaccination or recovery) from a parent or legal guardian is sufficient.
  • Children 12 years and older need their own test result.



Entry into Austria


General provisions according to the ECDC map for risk areas. Please note that the final regulations for individual countries are governed by the entry regulations. These may regulate things differently from the ECDC map in individual cases.

  • green/orange/red: entry only for tested, recovered* or vaccinated* persons
  • dark red: entry only tested, recovered or vaccinated and quarantine (free testing after 5 days)

For entries from high incidence or variant areas, the Pre Travel Clearance Form must be filled out before entry and thus the entry must be registered. The registration must be presented electronically or printed out in the event of a check. 


Return journey from Austria

For information on the regulations in your home country for return travellers from Austria, please contact the respective national or local authorities. We expect a uniform EU-wide solution soon. At the moment, travelling back to most of all european countries from Austria is possible without any restrictions.


What we request from you

Please observe and follow our Code of Conduct and enjoy your holiday in Saalbach Hinterglemm! We are constantly evaluating the situation and adapting our Code of Conduct with respect to any possible changes in legal or official requirements.


Booking & arrival
Until further notice, we have adjusted the cancellation conditions for summer 2020 to the current situation. Should the Covid-19 pandemic lead to local or personal travel restrictions (such as quarantine or a ban on entry to Austria), there are no cancellation fees. In general, we ask you to arrive healthy.

Check-in - reception
At the reception we have adapted to the new situation. In order to shorten waiting times, we ask our guests to send us the information for the check-in by email prior to arrival. We need your first name, last name, date of birth and address and telefon number.

Riding stables
 Of course, no face mask is necessary outdoors or on horseback.

Hygiene in the room
Our housekeeping team works with cleaning agents that contain disinfectants. The laundry is washed by a professional company in accordance with strict hygiene regulations.

We are very pleased that we can continue to offer you the usual variety at the buffet & creativity from the kitchen in compliance with the new requirements. We ask you to go to the buffet in families and to wait a moment when other guests are at the buffet. 

Wellness area
Our spacious wellness area offers a lot of space and free space and is open in compliance with the minimum distance and the maximum number of people allowed as well as the official requirements. We will continue to offer you the sauna in compliance with the new hygiene and safety rules.

Activity program
The activity program takes place in small groups in compliance with the minimum distance and the maximum number of people allowed, as well as the official requirements.

Hygiene measures
Our cleaning and disinfection plan was coordinated on the basis of the current hygiene guidelines of the Austrian Hotel Association.
• Disinfection stands are distributed in useful places throughout the house
• All rooms are also regularly disinfected.
• All door handles are also disinfected on a regular basis.
• All cleaning agents contain disinfectants.




The Altachhof team Our employees are regularly subjected to Covid-19 tests. Suppliers Behind the scenes and for our suppliers, the same rules of conduct and hygiene apply. Subject to changes!